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Selling Your Car Tips on Taking the
Phone Calls
Here is an example of one of my calls
My purpose is only to get the person to come and see my car.
I want him to be qualified – which means that my car is something he
may want – not necessarily that he has enough money. If someone wants
something – they usually find the money.
I don’t want to say anything on the phone that will reduce or minimize
my final selling price.
I want to know his needs and wants and communicate to him that my car
will satisfy them. If you can manage to do this you have virtually
secured an offer (when he comes to see it.)
Here it is:
Ring Ring!
Me: Hi, Graeme speaking.
Inquirer (Bob): Hi, I’m calling about the Ford. Do you still have it?
Me: Hi Bob. Yes, I do. I’ve only just advertised it. I’ve been
getting a lot of calls. It’s a 98 Ford Falcon Auto. It’s done 40000
miles. The body is perfect. It’s got no rust and 12 months
registration. Does that sound like what you are looking for?
Bob: It could be.
Me: Ok. Is there a particular reason you are looking for a Ford
Falcon?
Bob: Well, yes. It’s big enough for my family. Plus I’ve heard
parts are cheap.
Me: Ok. Yes, I’ve heard that parts are cheap, though I haven’t
needed any, luckily enough. And there is plenty of room for my kids.
Bob: Sounds all right. When can I take a look at it?
Me: Gee, well – it will have to be 5pm or 7pm because I need to
go out for a bit. Which one suits you best?
Bob: 7pm
Me: Ok, Bob see you then. I’m at (my address). Do you know how
to get there?
Bob: Yes, I know it.
Me: Ok Bob, see you then…
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